Capabilities Statement

In 1988, after several successful years working in telephone operations and services with a large local hospital, Janet Train began ProAnswering Service with a chair, a desk and a telephone.  Since then, the company has grown to become one of the Northwest’s premier call center answering services. We pride ourselves not only in our highly professional and accurate staff, we maintain the most up to date equipment and offer the timely and efficient services businesses require to run proficiently. We are currently licensed in the State of Washington and the City of Fife, Washington.  We are also capable of assisting clients nationwide and are very proud of our newest addition, our HIPAA compliant message service.

No matter how small or large your business – Your callers and customers always talk with a professional, experienced operator. Your Customers will appreciate that much more than an answering machine, and it’s a sign to your customers that you are a professional.

In recent years, due to our diligence and standard of high quality customer service and professionalism, we have grown to over 1,000 clients. We strive to provide only the absolute best in answering service anywhere, everyday. We provide continual training for our professional Operators. We have upgraded our equipment several times. We are available 24 hours each day, 365 days a year.